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Privacy Policy

Last modified: January 01, 2018

Your privacy matters to CloudSystems. We have tried to keep this document as simple as possible. Please do take the time to read this document and get to know our practices.

Our privacy policy explains:

• What information we collect and why we collect it.

• How we use that information.

• The choices we offer, including how to access and update information.

Information we collect

We collect information that is either necessary in order to provide our service or needed in order to improve our services.

We collect information in the following ways:

Information you give us

Many of our services require you to sign up for an account. When you do, we ask you for some personal information like your name, email address, telephone number, address to store with your account.

Information we get when you use our services

We collect information about the services you use and how you use them.

This information includes:

• Device information such as hardware model, operating system, version, unique device identifiers.

• Log information such as details on how you use our services, internet protocol address, system events such as crashes, browser type and language, date and time of your request and referral url.

• Cookies that uniquely identify your browser or your account. Cookies or similar technologies are used by us or our partners to identify your browser or device. They are also used when you interact with services provided by or to our partners such as advertising services or Google products. Google analytics helps us analyze traffic to our web sites.

• Location information

• Local storage using mechanisms such as browser web storage and application data caches.

How we use information we collect

The information we collect is used to provide, maintain, protect, support and improve our services and to develop new ones.

When you contact CloudSystems we keep a record of your communication in order to help solve any issues you might have. We also may use your email address to inform you about our services such as upcoming updates or improvements.

CloudSystems uses servers that are located in different countries. Your information might be processed on a server located outside the country you live.

We will ask you for your consent before using information for a purpose other than those that are described in this document.

Transparency and choice

Many people have different concerns regarding privacy. We try to be clear about what information we collect and how we use it.

You might set your browser to block cookies that are associated with services we provide. It is important to remember that some of our services may not work properly if you do so.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of CloudSystems unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of CloudSystems when we have your consent to do so.

For external processing

We provide personal information to affiliates or trusted businesses or persons to process it for us. This is done based on our instructions and in compliance with our Privacy Policy and any other confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of CloudSystems if we in good faith believe that access, use, preservation or disclosure is reasonably necessary to:

• Meet any applicable low, regulation, legal process or enforceable government request.

• Enforce applicable Terms of Service, including investigation of potential violations.

• Detect, prevent or otherwise address fraud, security or technical issues.

• Protect against harms to the rights, property or safety of CloudSystems, our users or the public as required or permitted by law.

If CloudSystems is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect CloudSystems and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

In particular:

• We encrypt many of our services using SSL.

• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

• We restrict access to personal information to CloudSystems employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by CloudSystems PC and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, or other sites linked from our services.

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.